Free Worldwide Shipping!
Receiving time = Handling time + Shipping time
- Handling time: 2-5 business days
- Shipping Time:
- Standard Shipping (Free): 7-15 business days (10 days on average)
- Express Shipping- DHL ($19.99): 3-5 business days (4 days on average)
- If you need it urgently( within 10 days), please place the order then go to https://suolory.com/products/freight-charge-1 and pay $20. Then send your order number and express shipping request to firstname.lastname@example.org. We would keep an eye on your order.
- Once you have placed an order, you will receive an Order Confirmation E-mail to confirm your order details. Once your item ships, you will receive a Shipping Confirmation E-mail with tracking information.
- For delivering successfully, we suggest you leave your mobile number and recheck the address during checkout process. Unsuccessful delivery caused by unavailable mobile/address cannot be compensated.
- We are not responsible for shipping times so do not offer refunds because an order arrived later than expected.
- We do not offer refunds if the carrier shows that your items have been delivered successfully.
- Customs house taxes happen sometimes and we are not responsible for it.
- Should you have any other questions, please contact our customer service: email@example.com. (*Since we have too many emails to deal with recently, your email will be replied in 24 business hours.)
- All shipping & delivery lead times are estimated by business time.
- Thank you for your patience and understanding.